Welfare

Index Welfare Statement:

 

INCLUSIVITY & SAFE SPACE

We have a zero tolerance policy towards any acts of homophobia, racism, transphobia, misogyny or any other forms of discrimination. We hope to create a community of people that are fun-loving, responsible, respectful and compassionate to others and the environment around them. If you have any issues please contact a member of staff.

 

NO FLASH

We have implemented a ‘No Flash’ policy at Index. Our door team will add stickers to your phone. Please respect the policy. We want you to be able to lose yourself in the moment! And for others around you to do the same.

 

TAKE CARE OF YOURSELF & OTHERS

It is important to take care of yourself and your friends on any night out. If at any stage inside the club you see somebody who looks like they’re ill or in trouble, or you yourself are feeling unwell, please contact a staff member.

 

STAFF ARE YOUR MATES

At any event, all staff are your mates and free of judgment so please don’t be afraid to approach them. If you’re feeling bad, please talk to a member of staff. Please note the location of the venue medic area on the ground floor.

 

ACCESSIBILITY

We want to make everyone’s experience as comfortable as possible. If you have accessibility needs, please reach out to us and we will endeavour to assist you.

 

ENTRY

Entry to Index is via Liberty Lane. Please note: All shows are strictly over 18’s. Photo ID is required. For door opening times and show set times, keep an eye on our socials for updates.

 

FAKE TICKETS

This is an ongoing issue in the club/festivals and the event industry. We strongly recommend that you buy tickets only from our website, official links on our socials or our ticketing partners, Eventbrite & Resident Advisor. Index are not responsible for fake tickets. A fake ticket will result in no entry.

 

STROBES & LIGHTING

Strong strobe EFX & flashing lights will be in use at shows. This may not be suitable for those with epilepsy or light sensitivity. If you feel unwell please visit the medic area or contact a member of staff for assistance.

 

RECORDING

At most of our events, professional photography, audio and video recording takes place. This is used for news, promotional purposes/advertising, websites & social media. By attending a show you consent to this, however if you feel you need something removed, please get in touch.

 

CLOAKROOM

At any event it is important to keep your belongings safe. The venue cloakroom is situated on the Top Floor. Keep climbing the stairs onto the Rooftop where you will find it. If you have lost an item at Index the contact email is below.

 

LOST & FOUND

Please email: lostandfound@indexdublin.com

 
Let’s look out for each other and have a great time. See you all on the dancefloor!

 
Index.

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